2019 faq

SNOWTUNES IS A CASHLESS EVENT

Snowtunes will once again operate a digital currency for the 2019 event, to ensure speed of service, increased security and ease of transactions at the Bars, Food Outlets and Vendor Stalls.

Most importantly, there will be reduced need to wait in lines, counting out coins to buy a beer, as your friends get thirsty for your round! As such, all food, merchandise and drinks purchased at Snowtunes will need to be paid for using the simple, tap-and-go Festival Currency Wristbands.

Snowtunes is a ‘cashless’ festival. In other words, to buy food and drinks at the event you’ll need to use festival currency as CASH WILL NOT be accepted by vendors.

Festival Currency can be purchased at Snowtunes or to save time and queuing, pre-purchase your wristband and currency online via https://snowtunes.com.au/tickets/

At the venue, Festival Currency wristbands can be topped up at currency stands or by our friendly roaming top-up currency sellers. You can buy festival currency with exact cash or credit card. The wristband you will receive contains a chip, which can be read by the vendor’s scanning device, that deducts a set amount depending on what you purchase. It’s so simple to use, let the vendor know what you would like to purchase. They will ring up the transaction on their device. Then scan your wristband against their device and bingo, transaction is complete, start enjoying your food and beverages!

We would recommend a minimum of $50 to be pre-loaded onto your wristband to maximise your experience at Snowtunes.

You can simply ask any vendor how much credit you have remaining by scanning your wristband, or doing the same at any Roaming Top-Up Seller or Festival Currency Booth. After each transaction, the vendor will also show you the balance on your wristband.

That’s easy: A one-time activation fee of $4.00 is deducted from your initial top-up (think of it as the purchase cost of the wristband).

Credit card fee surcharge applies ($1.00 per transaction)

Yes you can!

Make sure you keep your wristband. Head to the Snowtunes website from:

Monday 2nd September 10am – Monday 9th September 10am

Simply enter your full name, email address, BSB, Account Number as well as the RFID and 4-6 digit serial number printed on the plastic chip on your wristband and hit complete!

Your refund will be processed back into your bank account within 14 working days.

Please note, refunds under $5.00 are unable to be processed.

general information:

Snowtunes 2019 will be staged on Friday 30 August and Saturday 31 August 2019. Performances are staged between 5:00 PM and 12:30 AM each day. Designed so that you can stay on the slopes all day and party all night.

Snowtunes is staged at The Open Air Stage, Jindabyne (Snowy Mountains), NSW, Australia.

Snowtunes Music Festival is located at the Open Air Stage, just off Barry way in Jindabyne, nsw –  opposite the Snowy Mountains Grammar School – off Kosciuszko Rd.

Please ensure you obtain suitable accommodation as camping at or around Snowtunes grounds is not permitted.

If you are found camping, you will be asked to leave the site.

If you are looking for Festival Ticket and Accommodation Bundles for Snowtunes 2019 check out our Snow Worries Weekend and Snow Worries Double // Twin Packages on our Website.

For other accommodation packages, check out the Snowtunes 2019 Accommodation Partner – Rydges Hotels.